Explore Features

Digital Patient Profile

e-KYC verified identity with secure medical records

Appointment & Visit History

Complete medical timeline and consultation records

Diagnosis & Treatment Summary

Organized health records with ICD-10 codes

Lab Results

PDF downloads with trend visualization

Prescriptions & Medication

Digital prescription management and history

Corporate Medical Benefits

View benefit packages and coverage details

Wallet Balance

Corporate and personal wallet integration

Security & Privacy

PDPA-compliant data protection and encryption

Consent-Based Record Sharing

Privacy-controlled health information sharing

Multi-Clinic Access

Unified access with proper permissions

Yearly Tax Statement (LHDN)

Medical expenses summary for tax filing

Appointment Booking & Tele Consultation

Book appointments and access tele consultation

Mindfulness & Well-Being

Mental and emotional health support tools

Family Wallet

Manage healthcare for your loved ones

Rewards

Get rewarded for healthy behaviour

Digital Consultation Workflow

Complaints → Diagnosis → Treatment → Prescriptions

ICD-10 Tagging

Standardized diagnosis coding system

Integrated Lab Results

BP/Pathlab integration and reporting

Digital Prescriptions

Electronic prescription management system

Corporate Eligibility Check

Real-time benefit verification

Instant Payment via Corporate Wallet

Direct settlement without delays

Itemised Billing

Detailed billing breakdown and transparency

Audit Trail & Access Control

Complete security logging and compliance

Clinic Performance Dashboard

Business analytics and insights

Pharmacy & Lab Connectivity

Connected care ecosystem

Multi-User Access Control

Role-based access

PDPA-Compliant Data Protection

Healthcare-grade data handling

Automated Tax Relief Categorisation

Smart categorisation for patient tax relief

Full Insights Dashboard (AI-Powered)

Advanced analytics for clinics and authorities

Full Clinic Management System

An all-in-one clinic operating platform

High-Level Security & Legal Compliance

Built to national standards

Healix Pharmacy Integrated System

Seamless clinic–pharmacy integration

Third-Party Administrators

Supporting healthcare administration through secure digital infrastructure.

Healix provides a platform layer that TPAs can align with to streamline provider coordination, eligibility verification, and reporting — within a governed ecosystem.

TPA Alignment Module — Coming Soon
Healix TPA Integration
The Reality

Healthcare administration is evolving.

As healthcare delivery becomes more digital, TPAs increasingly interact with clinics, pharmacies, corporates, and institutions that expect faster verification, clearer data, and better coordination.

Traditional processes often rely on manual checks, fragmented systems, and post-event reconciliation — increasing operational load and turnaround time.

Healix offers a way to connect into a digital ecosystem, rather than operate in isolation.
The Approach

Designed to complement, not disrupt.

Healix does not replace the role of a TPA. Instead, it provides a shared digital infrastructure that can support administrative workflows more efficiently.

A collaborative layer connecting TPAs to a governed healthcare ecosystem
Alignment Capabilities

Available capabilities for TPA alignment.

Eligibility & Coverage Verification Layer

Healix allows coverage rules to be verified digitally at point of care, reducing manual confirmation work.

Structured Provider Connectivity

Clinics and pharmacies operating on Healix follow standardised workflows and data structures, simplifying downstream administration.

Itemised Transaction Records

Access to clean, itemised healthcare records improves reconciliation and reporting accuracy.

Digital Documentation & Audit Trail

All interactions are logged with timestamps and roles, supporting audit and compliance needs.

Reporting & Data Consistency

Standardised data formats reduce manual consolidation across providers.

Security & Governance

Built with enterprise-grade security.

Healix maintains rigorous security standards for all ecosystem participants.

PDPA-aligned data handling
Role-based access controls
Encrypted data transmission
Full audit trails
All alignment engagements are governed by formal agreements.
Availability

Current development status.

Controlled Development & Validation

TPA-related capabilities are currently under controlled development and validation. Initial alignment features will be introduced through:

Strategic Partnerships
Pilot Integrations
Limited-Scope Engagements
Public rollout will be announced once governance, compliance, and operational readiness milestones are met.
Platform Integrity: This approach ensures platform integrity and responsible ecosystem growth. We prioritise sustainable, well-governed integrations over rapid expansion.

Explore alignment with the Healix ecosystem.

If your organisation is exploring digital readiness or ecosystem integration, we welcome discussions on potential alignment.

Enquire About Partnership